Cancellation Policy

My Cancellation Policy comes into effect whenever a client cancels their involvement in a field tour that I, the guide, will be proceeding with. If I, the guide, cancel the tour, I will do my best to postpone it. Please note that clients are in no way obligated to make a cancellation payment for a tour that I, the guide, cancel. Please see the below details:

• For cancellations received 3 or more days out from the tour, clients are not obliged to make any cancellation payment.
• For cancellations received 2 days out from the tour, a client must pay 75% of the cost of the tour.
• For cancellations received both the day of the tour and 1 day out from the tour, a client must pay 100% of the cost of the tour.
• For Pop-Up tours (i.e. a spontaneously posted tour within two days of the tour date), payments are final and due by way of e-transfer at sign-up. There are no refunds for Pop-Up tours.

Good birding,

Jon Ruddy

Eastern Ontario Birding